DOBRÁ AGENTURA, s.r.o. – ABOUT US
Company DOBRÁ AGENTURA, s.r.o. specializes in the development and manufacture of electronic identification systems since 1995. The company is one of the leading producers of patrol systems and inspection activities in the Czech Republic and the leading suppliers of systems for access control and attendance records. Besides advanced quality products, DOBRÁ AGENTURA, s.r.o. provides the highest quality service and support to customers. Their satisfaction is the goal.
Company DOBRÁ AGENTURA, s.r.o. has a head office in Prague. With the developed sales representatives network DOBRÁ AGENTURA, s.r.o. is close to its clients throughout the Czech Republic, from May 2004 in the Slovak Republic and from the beginning of 2012 also in other countries of the European Union and in the World.
The range of company products includes a range of many electronic systems such as system for checking the security patrols KOSguard (the best selling security patrol system on the Czech market).
For several years, the company has been specializing in the development and manufacture of electronic identification systems. In addition to the best selling product – the security guard patrol system – DOBRÁ AGENTURAoffers electronic access and attendance control systems that monitor the movement of people at construction sites and many other custom system solutions.
In 2009, DOBRÁ AGENTURA, s.r.o. introduced ACTIVEguard – a real time patrol system – the latest addition to the range of our company products.
WHY COOPERATE WITH US
The main reasons for cooperation with DOBRÁ AGENTURA, s.r.o. are quality products and comfortable services.
Regular customers have many advantages.
- A professional approach is a standard for us.
- Treating all customers equally whether they are small or large.
- Customer care does not end with the sale of equipment.
- The level of service and support means comfort for the customers and pride for DOBRÁ AGENTURA, s.r.o..
- Sales product range among the top in the industry field.
- Services are always tailored to the customers´ wishes to the maximum extend.
- Motto of DOBRÁ AGENTURA, s.r.o. is “Our customers is always right”.
- Security patrol control system should serve as one of the helpers. DOBRÁ AGENTURA, s.r.o. is responsible for maintenance, upgrades and service.
- Personal advisor knows the details of requirements and needs of customers well.
- Consultancy is always free of charge.
- HOT LINE connects customers directly with their support personnel.
- Business conditions and services for large customers are tailored.
Some servicing of equipment can be done on the spot.
Service “from table to table.” (Service can be ordered including pick-up of device from the customer).
For longer repairs, a replacement unit can be provided free of charge for the entire period of repair (this also applies to post-warranty service).
Even extensive maintenance is normally carried out by the next working day.
High-quality and detailed repair protocols.
- Possibility to borrow the systems for testing.
- Possibility of renting the systems for short-term events.
- Upgrades of the older, non-functional or other brand systems.
- Possibility of payment in installments.
- Compatibility of equipment with many systems from other manufacturers.
ALWAYS LOYAL AND CONFIDENTIAL
DOBRÁ AGENTURA, s.r.o. never competes with their customers.
DOBRÁ AGENTURA, s.r.o. maintains strict neutrality under all circumstances.